Tuesday, January 27, 2009

Measuring the Business Value of IT - Including Intangible Benefits

Here is a very interesting work done by Forrester Research on the behalf of SAP. In particular, the author - Craig Symons - has a lot to say about measuring those pesky intangibles. Registration may be required.

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Woke Terror

I recently heard a new phrase that stuck in my head like a dart in a dart board - Woke Terror . In our world a formerly innocent remark...