Shaking Off the Negativity

Or as Donald Sutherland said in "Kelly's Heroes", "Enough with the negative vibes, man!"Okay, so the problem is the business's negative impression of IT as a profession and as an aid (versus a drag) to the business.

Even in the IT departments I've seen with the best relationship with business, there are still pockets of disapproval and disappointment. Here's a very interesting article at Silicon.com on the topic. 

One of the chronic problems I've seen over the years is the the operating business units unwillingness to even pretend to understand or even pretend to want to understand how IT operates. (Someone should write a book about that! Why, yes, I should ...). Another way I could say this is from the business-side perspective, "I am too busy to help you help me. Just solve my problem."


The money statement in the article, to me, is this, "IT is effectively operating as a black box that is not well understood by the business, and which does not itself understand the business." Which does not itself understand the business.

Too many business people look at the world through a straw. Pity, that.